Senarra is a product of Cindara Novera, LLC, a Georgia limited liability company ("Senarra," "we," "us," "our"). "You" means the individual or entity using the Senarra service.
Senarra is a mobile application that helps users preserve memories, voice profiles, and characterizations of people and pets through AI-assisted interactions. Features may change, and we reserve the right to add, modify, or discontinue features with reasonable notice.
You must be at least 13 years old to use Senarra. By creating an account you represent that all information you provide is accurate, and you agree to keep it current.
You are responsible for maintaining the security of your account credentials. You are responsible for all activity that occurs under your account. Notify us immediately at support@senarra.app if you suspect unauthorized access.
Senarra offers a 30-day free trial. During the trial, certain premium features (including voice synthesis, voice cloning, and animated avatars) are unlocked only through the limited "Preview Token" mechanism or are not available until upgrade.
If you subscribe to a paid tier, billing is handled through Apple's App Store. Subscriptions automatically renew at the end of each billing period unless canceled at least 24 hours before renewal. You can cancel from your Apple ID subscription settings at any time.
Founding Member discounted pricing applies to the first 500 users who subscribe to any paid tier. The discount remains in effect for the life of the continuously active subscription. If you cancel a Founding Member subscription and later re-subscribe, the discount does not reinstate unless Founding Member capacity remains available.
Refund requests are handled by Apple under its App Store refund policy. We do not process refunds directly.
We may change subscription prices for new customers. Existing subscribers will be given at least 30 days' notice of any price change affecting their tier, and the change will not take effect until the next renewal period following notice.
You retain all ownership rights to the memories, media, Portrait entries, and other content you create or upload through Senarra. We claim no ownership of your content.
To provide the service, you grant Cindara Novera, LLC a limited license to store, process, transmit, and display your content solely for the purpose of delivering Senarra to you and any family members you authorize. This license ends when you delete your content or account.
Your memories, Portrait entries, voice recordings, transcriptions, and conversations are not used to train our AI models or the models of any third-party provider.
You are responsible for the content you upload. You represent that:
You may not use Senarra to:
We reserve the right to suspend or terminate accounts that violate these terms.
Senarra uses artificial intelligence to generate responses based on the memories and Portrait entries you provide. You understand and agree that:
If you are experiencing acute grief or mental health concerns, please consider professional support. In the US, you can contact the 988 Suicide and Crisis Lifeline by dialing 988.
When you invite family members to view a persona, they agree to these Terms by accepting the invitation. You are responsible for managing who has access to which personas. You can revoke access at any time from within the app.
Family members receive limited access — they cannot view Portrait entries, private memories, or private notes.
We strive for high uptime but do not guarantee that Senarra will be continuously available. The service may be unavailable due to maintenance, technical issues, or events beyond our control. We will not be liable for any inconvenience or loss resulting from service interruptions.
The Senarra name, logo, wordmark "Where memory keeps its voice," application design, software, and all associated intellectual property are owned by Cindara Novera, LLC and protected by US and international copyright and trademark law. You may not use any Senarra branding without written permission.
Senarra integrates with third-party services including Apple, Google (Firebase), OpenAI, AssemblyAI, Fish Audio, D-ID, and SendGrid. Your use of Senarra also involves those services operating under their own terms, which we encourage you to review. We are not responsible for the actions or omissions of third-party providers.
You may terminate your account at any time from within the app. Upon termination, your data will be retained in read-only form for 90 days for export, then permanently deleted.
We may suspend or terminate your account if you violate these terms. If we terminate your account for violations, we may delete your data immediately.
SENARRA IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CINDARA NOVERA, LLC DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE FULLEST EXTENT PERMITTED BY LAW, CINDARA NOVERA, LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR YOUR USE OF SENARRA WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS, WHICHEVER IS GREATER.
You agree to indemnify and hold harmless Cindara Novera, LLC and its members, employees, and agents from any claim or demand, including reasonable attorneys' fees, arising out of your use of Senarra, your content, or your violation of these terms.
These terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles. Any dispute arising under these terms will be brought in the state or federal courts located in Houston County, Georgia, and you consent to the jurisdiction of those courts.
If any provision of these terms is held unenforceable, the remaining provisions will remain in full effect.
We may revise these terms from time to time. Material changes will be notified to you by email and within the app at least 30 days before taking effect. Your continued use of Senarra after a change constitutes acceptance.
If you have any questions about these terms:
Email: hello@senarra.app
Mail: Cindara Novera, LLC · Warner Robins, GA 31093, USA